RETURNS & EXCHANGE
It is our endeavour to provide you with the best possible customer service and hence we permit returns and exchanges as long as the product/s are unused, unwashed, defective/damaged, and are returned in saleable condition with all its original packaging, tags and invoices.
You are required to inform us within 7 days of receiving the package by sending an email on care@tamannah.in with your order number and the item(s) you wish to return/ exchange, else the goods will be considered sold and no further requests will be entertained. We will process your request within 2 business days after reviewing. Return / Exchange
You will be receiving credits in your Tamannah online account accordingly (COD/Shipping fee excluded, if any) for returns on discounted merchandise. These credits will be valid until used and cannot be used in stores. A refund will be issued to your original mode of payment in case of a return on non-discounted merchandise. In case of an exchange, please mention the size you wish to receive as an exchange in the initial email. Exchange orders will be shipped upon receipt of the returned order.
Refund T&C for Online orders - Refund will be issued only for return of Non-discounted merchandise in India, within 7-10 working days from the date of pickup & mode of refund will be the original method of payment (except COD).
No refund to original payment mode will be issued on return of discounted merchandise.